Refund policy

Return Policy

Thank you for shopping with us! We strive to ensure that you are satisfied with your purchase. However, please note the following terms regarding our return and exchange policy:

1. No Refunds: All sales are final. We do not offer refunds for any purchased items. Once a transaction is completed, the payment is non-refundable under any circumstances.

2. Exchanges Only: If you are not satisfied with your purchase, you may request an exchange for another item, provided that the item is in its original condition and packaging. Exchanges are subject to availability. You may also receive a credit if request is approved.

3. Requesting an Exchange: To initiate an exchange, please contact our customer service team within [2 weeks, 14 days] from the date of purchase. You will need to provide your order number and details about the item you wish to exchange or to receive a credit.

4. Condition of Items: All items must be unworn, unused, and in their original packaging with all tags attached to qualify for an exchange. Items that do not meet these criteria will not be eligible for an exchange.

5. Shipping Costs: Customers are responsible for all shipping costs associated with returning items for exchange.

6. Processing Time: Once we receive your returned item and confirm its condition, we will process your exchange request or credit. Please allow [7-10 business days] for us to complete the exchange.

7. Final Decision: We reserve the right to refuse any exchange request that does not comply with our return policy.

By completing a purchase, you agree to abide by this return policy. If you have any questions or need further assistance, please contact our customer service.

Thank you for your understanding!